Corporate Social Responsibility Policy

Corporate & Social Responsibility Policy

Hey Smart Home LTD recognises its corporate and social responsibilities to its shareholders, customers, suppliers, employees and other stakeholders and is committed to conducting business in a manner that achieves sustainable growth whilst fulfilling all of our legal and moral obligations.

We aim to achieve our business objectives in a caring and responsible manner recognising the economic, social and environmental impacts of our activities.

Business Principles and Code of Ethics

We are committed to ensuring that our business is conducted in all respects according to the highest ethical and professional standards that we set which include honesty and integrity, as well as taking into account legislation and customs in the countries and regions that we operate in.


We regard suppliers as our partners and work with them to achieve our aspirations in the delivery of our products and services. We are committed to working with our partners to understand where products are sourced and ensure that the welfare of workers and labour conditions within the supply chain meet or exceed recognised standards.


We recognise that our business depends upon our customers. Every employee understands they are each responsible for ensuring that customer contact is professional and appropriate. We aim to give an outstanding level of customer service and pride ourselves on our reputation that our customers expect this level of service and quality from us.


We provide equal opportunities to all existing and prospective employees, recognising that our reputation is dependent on the quality, effectiveness and skill base of our employees, and recognising the importance that a diverse workforce brings to the business. We are committed to the fair and equitable treatment of our employees and specifically to prohibit discrimination on any grounds. We provide equal opportunities training to our managers which includes how to avoid discrimination and how to embrace the principles of diversity and inclusion.

Health & Safety

We are committed to protecting our employees, customers and suppliers through high standards of health and safety, recognising our duty and the benefits of providing safe working conditions and an environment which promotes wellbeing. We aim to continuously improve our health and safety performance through frequent reviews of our health and safety performance and standards.


We seek to minimise the environmental impact of our activities through the prevention of pollution, minimising waster and good environmental management practices. We are committed to conducting our activities in accordance with current legislation and best environmental practice and seeking improvement with all business activities.


We endeavour to contribute to the communities within which we operate, particularly those neighbouring our sites and particularly local schools within our communities.

Modern Slavery & Human Trafficking

We are committed to driving out acts of modern day slavery and human trafficking from our business and our supply chain as a whole. We will not support or deal with any business knowingly involved in slavery or human trafficking. Checks are carried out on our supply chains via questionnaires and on-going supplier evaluation audits. For further information please refer to our Modern Slavery and Human Trafficking Policy.